Privacy Policy

At Ihealth Consumer Products Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our website www.ihealthconsumer.com and purchase our consumer products. By accessing or using our website, you consent to the terms of this Privacy Policy.

Information We Collect

  1. Personal Information: We may collect personal information that you provide to us when making a purchase or communicating with us. This may include your name, email address, shipping address, billing address, phone number, and payment information. We use this information to fulfil your orders and provide customer support.
  2. Order Information: We collect information about the products you purchase, including the quantity, price, and any applicable discounts or promotions.
  3. Usage Information: We automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, referring website, pages viewed, and the dates/times of access. We use this information to analyze trends, administer the site, track user movement, and gather demographic information for aggregate use.
  4. Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. Cookies are small files stored on your device that enable us to recognize your preferences and provide personalized features. You can modify your browser settings to decline cookies if you prefer.

How We Use Your Information

  1. Order Fulfilment: We use your personal order information to process and deliver your orders, provide order status updates, and handle customer support inquiries.
  2. Communication: We may contact you via email or phone for order-related communications, customer support, or to provide information about our products, promotions, or updates. You can opt-out of receiving marketing emails at any time.
  3. Improving Our Services: We may use your information to analyze and improve our products, website, and customer experience. This includes conducting market research, understanding customer preferences, and enhancing our offerings.

Information Sharing and Disclosure

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing other related services. These providers have access to your information only to the extent necessary to perform their duties and are obligated to maintain its confidentiality and security.
  2. Legal Compliance: We may disclose your information as required by law, regulation, legal process, or government request. We may also disclose information to protect our rights, privacy, safety, or property, or that of our users or others.

Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links
Our website may contain links to third-party websites, products, or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party entities. We recommend reviewing the privacy policies of any linked websites before providing any personal information.

Children’s Privacy
Our website and products are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to delete the information.

Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at care@ihealthconsumer.com