Return Policy

At Ihealth Consumer Products Pvt. Ltd., we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward return policy to ensure a hassle-free experience. Please review the following guidelines for non-returnable products purchased from our website www.ihealthconsumer.com

Indian Kadak Chai, is a non-returnable item due to the nature of product.
If you receive a damaged or defective product, please contact us immediately within 5 days of delivery upon receipt. Provide details and include photographs of the damaged or defective item. We will assess the situation and provide further instructions for a replacement, or refund, depending on the circumstances.

Refund or Store Credit
Once we receive and inspect the returned product, we will notify you via email regarding the status of your return. Please allow 7 days for us to process your return and issue a refund or store credit, as applicable.
a. Refund: If your return is approved, we will initiate a refund to your original payment method. Please note that it may take additional time for the refund to be processed and reflected in your account, depending on your payment provider.
b. Store Credit: In some cases, we may offer a store credit instead of a refund. This credit can be used towards future purchases on our website.

Customer Support
If you have any questions or need assistance regarding our return policy, please contact our customer support team via care@ihealthconsumer.com . We are here to help and ensure your satisfaction.